The Run Privacy Policy

This privacy policy will explain how our The Run uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

The Run collects the following data:

Twitch username. This is collected by you logging into The Run through Twitch SSO.
Any Livesplit (.lss) files and its data you upload.
Service usage data. For logging purposes, we automatically collect some of your access information. This may include your IP address, demographic data, and information about your browser.
Your email adress. If you send us an email through the contact form, we will save your email-address.
Any information provided on your profile. This may include your pronouns, name, country or any other information you decide to submit.

How do we collect your data?

You directly provide The Run with most of the data we collect. We collect data and process data when you:

Login through Twitch SSO.
Upload your splits files.
Send us an email.
Visit our website.
Submit data to your profile.

How will we use your data?

The Run collects your data so that we can:

Identify your Twitch username
Process the Livesplit data.
Send you an email back.
Analyze access logs to improve user experience and prevent malicious use.
Maintain your user profile.

If you agree, The Run will share your data with our partner companies so that they may offer you their products and services.

We do not share your data with any other companies.

The Run securely stores your data at Amazon Web Services data centers in EU-West (Ireland). Through their Shared Responsibility Model, Amazon Web Services makes sure your data is safely stored.

The Run will keep your data for an indefinite amount of time. You may always contact us by mailing at info@therun.gg to have all your data erased.

What are your data protection rights?

The Run would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The Run for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that The Run correct any information you believe is inaccurate. You also have the right to request The Run to complete the information you believe is incomplete.
The right to erasure – You have the right to request that The Run erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that The Run restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to The Run’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that The Run transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@therun.gg

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

The Run uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Collect any user preferences

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – The Run uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

The Run keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 July 2022.

How to contact us

If you have any questions about The Run’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@therun.gg

If you have any questions about The Run’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@therun.gg

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that The Run has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: info@therun.gg